Order Policy

Thank you for shopping with Bygone Icons! To ensure a smooth and efficient process, please review our pickup and shipping guidelines below.

Order Pickup

  • Order Pickup Timeline: Once your order is placed, you have 20 days to collect your item(s). If the order is not picked up within this timeframe, it will automatically be canceled without a refund.
  • Ready for Pickup Notification: Most items are ready for pickup within an hour of purchase. However, please wait for the 'Ready for Pickup' email to confirm that your order is available before arriving at our location.
  • Pickup Location: All pickups are from our store located at 42-33 24th Street, Long Island City, NY 11101. 

Shipping (New York City Boroughs Only)

  • Single Chair Shipping: We offer shipping for single chairs to the five boroughs of New York City. You can select this option at checkout.

Final Sale Policy

  • All Sales Are Final: Due to the unique and high-end nature of our items, all sales are final. We do not accept returns, exchanges, or refunds.
  • Item Issues: If you encounter an issue with your purchased item, please contact us via the chat option on our website or call

    (212) 796-1920. We are here to assist with any concerns you may have, and we aim to resolve any product-related issues promptly.

Additional Information

  • Payment and Pricing: All prices are listed in USD, and payment is due in full at the time of purchase.
  • Item Condition: Please carefully review item descriptions and photos before purchasing. Each piece has unique details, and any signs of use are part of its vintage character.
  • Contact Us: For questions regarding pickup, shipping, or product details, please feel free to use the chat option on our site or call

    (212) 796-1920.

Thank you for choosing Bygone Icons! We are thrilled to help you find timeless pieces for your home or office and look forward to ensuring a seamless experience from order to pickup.